Unflatpack – Frequently Asked Questions
No, Sorry we cant remove from the home nor transport furniture from house to house. We can do disassembly and reassembly as long as you arrange the moving bit and we can do this over two days if needed or 1 day if he vans ready to move the item straight away
In addition to assembling your flat pack furniture we can help with many ‘handyman’ jobs that always seem to need doing. For example we can hang pictures and blinds or wall fix shelves. Many of these jobs are available on a fixed price basis. Just click on the services tab and look at what we can offer
We assemble all furniture brands. Including:
Amazon, Argos, Asda, Aspace, Benson for Beds, B&Q, Dwell, Feather and Black, Dunelm, Futon Company, Habitat, Homebase, Ikea, John Lewis, Made, Mamas & Papas, Next, SCS, The Costwold Company, The Range, Tesco, Wayfair, Wickes and more.If you can’t see the brand you are looking for here, don’t worry. If it comes in a box we build it. We assemble and install all products designed for home or self assembly including furniture, Wall fixable items, play equipment, office cabinetry, garden furniture, gym equipment, AV wall cabinet installation, curtains and blinds. View our flatpack assembly page »
Yes. The minimum charge for assembly work is £45. All our costs will be clearly documented for you before you accept the quote and pay for the work.
Yes, we remove packaging and waste for any job booked as a IKEA Reading service area customer.
Please note: Packaging waste removal is not a service IKEA or Taskrabbit offer if you book with them so you must request this with us directly.
We can also offer this service for custom installations, to landlords with an HMO property and for Business customers. I
f this is you please request this service at the point of booking so we can send the correct transport on the day.
Please be aware for medium sized jobs and those over £2000 of assembly, a small waste management fee will apply. Because the volume of card is extreme and could require a 3rd party removal specialist.
Yes. We are covered for £5 million of public liability.
Yes we are a VAT registered company. Our quotes break out the VAT. The final amount you see displayed on the quote includes VAT so you’ll know the full cost from the quote.
Due to the nature of our work and the distances we operate over, it isn’t possible to give an exact arrival time. We are able to provide morning / afternoon / evening slots.
Yes. We ask you for 2 possible dates when you book. We will always endeavour to book your assembly into one of these dates. We will always agree the time of the appointment with you before booking the assembly.
A fixed price is an agreed assembly charge for an agreed item of furniture.
A fixed price requires the boxes to be in (or adjacent to) the room where they are to be assembled.
We also need there to be sufficient space for us to work in.
We prefer a minimum of 48 hours to get the job booked in. However if you need the work done sooner, we will always try our best to help.
Yes the installers carry a number of top of the line industry fixings and can advise on basic safe load weights.
If you realise before the day of assembly, please get in touch with the office to add any additional items.
If you realise on the day, please get in touch with the office to get the items added to the installers jobsheet and to pay for the additional work.
Unfortunately, we cannot guarantee that the assembler will have time to assemble additional furniture which is requested on the day. If there is a chance it could make them late for our next customer the office will let you know.
Payment for your assembly work needs be made in full by debit or credit card at the time of booking either online or over the phone.
Payments we accept
We accept most major payment cards. You can also use your PayPal account. The email for this is firstname.lastname@example.org (Please note we cant accept American express as the charges are so high, we can offer bank payment if this is your only option).
Yes. Unflatpack are often called in by customers and retailers to fix issues when things have been assembled, or fitted badly by other people.